Location: Glencree Centre for Peace and Reconciliation, Glencree, Enniskerry, Co. Wicklow

Reports to: Intercultural and Refugee Programme Manager

Conditions: Full-time

About Glencree

The Glencree Centre for Peace and Reconciliation (Glencree) is an independent, non-governmental organisation that works with individuals and groups to transform violent conflict, promote reconciliation, build sustainable peace and cultivate positive relationships that contribute to inclusive, equitable and diverse societies.

Glencree was founded in 1974 as a direct response to the conflict in Northern Ireland. Over the years we have worked behind the scenes facilitating difficult conversations and building relationships across divides. Through our work with politicians, women, youth, victims/survivors, former combatants, security force personnel and community and religious leaders, Glencree has established a strong reputation for our role in the Northern Irish peace process and our contribution to conflict resolution and peacebuilding across the island of Ireland and internationally. Glencree’s current Programmes include Community and Political Dialogue, Peace Education, Women’s Leadership, Intercultural & Refugee and Southern Voice for Peace. The Glencree Centre is based in the beautiful surrounds of the Wicklow mountains, just 25kms from Dublin City Centre.

The Intercultural and Refugee Programme

In 2016, Glencree set up its Intercultural and Refugee Programme to contribute to making Ireland a more welcoming and inclusive place for all, irrespective of their ethnic, faith or cultural background. This programme seeks to build on Glencree’s experience in providing opportunities for people from divided communities to listen to the experience of ‘the other’, reduce prejudice, and develop constructive intercultural connections and collaboration.

The programme’s aims are to:

1. Increase mutual understanding between host communities, ‘migrants’ and refugees and members of minority communities

2. Promote integration within Irish society for socially excluded, and vulnerable, migrants, refugees, and members of minority communities

3. Combat racism and xenophobia, including Islamophobia and Afrophobia

Job Description

Glencree is seeking to recruit a versatile, energetic and positive person to join our team as a full-time Administrator for the Intercultural and Refugee Programme. The role involves being a key liaison with programme participants from diverse backgrounds. The successful candidate will report to the Intercultural and Refugee Programme Manager and will work with staff, Project Consultants, and volunteers within the programme team, and will also collaborate with their Glencree colleagues and liaise with all departments across the organisation. From time to time the role will require an element of working unsocial hours including weekend work. A time off in lieu system is in operation to compensate for this.

Key Duties and Responsibilities

The Refugee and Intercultural Programme Administrator’s primary responsibilities will include:

Provide administrative support relating to Glencree events and operational planning and delivery including: financial administration; information management and data protection; Database, data and file management; office management duties; room bookings, venue research and hire, catering; travel for participants and itineraries

Efficiently manage and respond to all progamme correspondence, as directed by the Programme Manager or where required, and redirect correspondence to other colleagues, consultants or volunteers

Provide advice/assistance on a daily basis to people with queries about the programme work and liaise with project participants and other stakeholders

Organise programme meetings, staff travel and accommodation where applicable

Coordinate production and circulation of the regular Programme Bulletin with a circulation of over 800 and continue to expand the mailing list

Work closely with the Communications lead on programme launches/announcements, event planning and publicity, social media, publication production, and PR activities

Upskill and champion the development of wellness practices for the programme

Ensure the proper retention of all project financial records, as directed by the Programme Coordinator, liaising with programme staff and the Glencree Financial Controller and funders as appropriate

Assist the Programme Manager in compiling activity and financial reports as required by the Glencree CEO and funders

Ensure appropriate use of programme monitoring and evaluation tools as agreed with the Glencree MERL Manager

Undertake any other responsibilities as defined from time to time by the Programme Manager or the CEO.

This job description is not exhaustive and may change with the needs of the organisation.

Essential Criteria:

Essential Work Experience, Skills and Understanding:

2 years’ experience in a similar Administrator role

Experience in working within the Irish community and charity sector

Experience of working with people who experience inequality, discrimination, racism and marginalisation

Background in sociology studies or hands on experience on socio-economic dynamics impacting refugees and migrants in the Irish society

Experience in working with refugees, people seeking International Protection and Ukrainian Beneficiaries of Temporary Protection

Understanding of social inclusion, equality, diversity and integration issues

Understanding and specific training in Anti-racism theory and practice

Understanding of Trauma Informed Practice

Understanding of Equality legislation and policy including gender issues and inter-sectionality

ECDL Qualification or equivalent level of IT skills with experience of Microsoft packages and using databases

Excellent organisational skills

Fluent spoken and written English

Fluency in 2 other relevant languages including either French or Arabic

Excellent business writing skills

Experience of office and financial management

Intermediate level in Microsoft Office (word, PowerPoint, outlook. etc) and Canva

Proficient using online video conferencing tools such as: Zoom, Teams and similar

Experience and knowledge of writing for social media

Ability to work as a team but also on own initiative

Ability to multi-task and prioritise workload

Essential Training Completed:

Postgraduate education level in a relevant discipline

Mediation and Conflict Resolution training

Capacitar Ireland Foundation Training

Essential Language Skills:

Fluency in one European language and one non-European language other than English

Desirable Criteria:

A FETAC Level 5 award in a relevant field such as Business or Office Administration or the equivalent level of qualification

Hands on experience in a small/medium organisation in a team setting

A full, clean driving license

Conditions: This is a 12 month fixed term contract, with the possibility of extension, dependent on funding.

Salary: €34,000 per annum full-time.

Location: The post is based in the Glencree Centre for Peace & Reconciliation, Glencree, Enniskerry, Co. Wicklow, Ireland, A98D635. Tel: 01 282 9711. Hybrid working policy is in place and agreed with line manager.

How to apply: To apply for this job please submit a copy of your current CV along with a cover letter outlining your interest in and suitability for this role to recruitment@glencree.ie. Please ensure you include the subject heading: Intercultural and Refugee and Intercultural Programme Administrator.

Closing date: The deadline for receipt of completed applications is 10th September 2024